Family Service Credential: Training of Trainers

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Registration Closed.
Agency: CESA 5
Agency Contact: Ruth Chvojicek
Agency Assistant: Julia Jiannacopoulos 608-745-5423
Location: Fluno Center
601 University Avenue
Madison, WI 53715
Facility: Training Room as indicated
7/15/2019 08:30 AM - 04:00 PM
7/16/2019 08:30 AM - 04:00 PM
7/17/2019 08:30 AM - 04:00 PM
7/18/2019 08:30 AM - 04:00 PM
7/19/2019 08:30 AM - 03:00 PM

FAMILY SERVICE CREDENTIAL: TRAINING OF TRAINERS     Registration Deadline: Extended - July 5, 2019. 

Interested persons, with appropriate skills and experience, who will implement the Family Service Credential within their local agency. Participation in the Family Service Credential direct service staff training prior to attending the training of trainers is not required but is highly recommended. Recommended prerequisites for participants at this level include:

  • In-depth direct service experience working with families
  • Experience in training adults and knowledge of adult learning practices
  • NOTE: If you participated in T the T PRIOR to 2012 it is highly recommended that you attend the T the T again as a refresher and to ensure you are using the most up-to-date materials which have been aligned with Head Start Framework.

Participants will:

  • Experience the Family Service Credential content from the trainer facilitator’s perspective
  • Learn and apply training & facilitation skills
  • Learn how to integrate knowledge of adult learning principles into the facilitation of the content
  • Learn how to implement the assessment and portfolio component of the Family Service Credential
  • Assess and reflect on personal facilitation capacities
  • Receive follow-up individualized mentoring during back-home implementation
  • College credit available in some locations

TRAINERS:  Ruth Chvojicek, Kathy Boisvert, Rene Forsythe and Melissa Velez

Fluno Center - 601 University Avenue, Madison, WI 53706
(877) 773-5866 (toll free) or (608) 441-7117

Mapquest link to Fluno Center
*Fluno Center is a 13 minute drive from the Dane County Regional Airport. Taxi, Lyft, Uber, and bus transportation are available.


FLUNO CENTER: (room block ended but they may still be able to extend these rates if rooms are available)
Single occupancy: $127/night 
Double occupancy: $137/night
1-877-773-5866 (toll-free) or 608-441-7117 or you may email
Breakfast is included for hotel guests.

Hampton Inn & Suites Madison / Downtown
Double Queen $200-$221 When you book 2 weeks in advance, you can save up to 15% off our Best Available Rate
440 W Johnson St, Madison, WI (Free hot breakfast) 
(608) 255-0360

The DoubleTree by Hilton Hotel Madison 
Double Queen $241 (AAA Discount available)
525 West Johnson Street, Madison, WI
(608) 251-5511 
Call to book 608-251-5511 (LIMITED AVAILABILITY) (includes parking, airport shuttle)

If you miss out on booking at FLUNO also try this website for last minute vacancies:

Lot 46 next to the Fluno Center and Lot 83 below the Fluno is operated by UW Transportation. These lots are available for guests for $15/day You can request parking vouchers from Fluno but these vouchers don't guarantee a parking spot. For more information, ask the hotel staff when you book your sleeping rooms.

You can pay via credit card using PayPal when you register - you don't need a PayPal account.
When paying for the training by check or PO: please include a copy of your MyQuickReg confirmation email.
Make checks or PO payable to CESA 5
Mail payment information to CESA 5, Attn: FSC, 626 E Slifer St, Portage, WI 53901. 

COST:  $1250/person (includes all training materials, trainer bag & binder, Lunch, beverages and snacks for the week)

• Content Questions: Ruth Chvojicek phone: (608) 745-5405 or
• Registration Questions: Julia Jiannacopoulos phone: (608) 745-5423 or


Family Service Credential Full Refund if canceled MORE than 4 weeks before a training.
Participants who cancel LESS than 4 weeks, or for any reason do not attend, will be billed the full fee.
Substitutions are allowed within the same agency.
This cancellation policy supersedes the policy listed below.

Cancellation Policy: Registered participants will receive a full refund if they cancel before 10 working days before an event, minus any material costs that have already been incurred. Because of our commitment to the trainer and the food vendor, participants who cancel less than 10 working days or do not attend, will be billed the full fee. CESA 5 reserves the right to cancel any event. Registered participants will be notified via email if a cancellation occurs and will receive a full refund. Inclement weather policy: Every effort will be made to hold an event. CESA 5 will notify participants via email as soon as possible if an event has been canceled due to weather conditions.